Returns & Exchanges
At The Pack Stock, we want you to love every piece in your home. If you are not completely satisfied with your purchase, we offer a 30-day return window for most items in original condition.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization number.
Pack Your Items
Carefully pack the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided in your portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned home goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing